Owing an iPhone 5 is indeed a matter of pride for all smartphone lovers. But what if it starts creating tantrums especially with its sleep/wake button? What if you find one of its buttons not functioning with consistency? Well, Apple doesn’t hold such a reputation since its worldwide appeal has been brilliant. However, if you are one of the iPhone 5 users and have come across a faulty sleep button, there is nothing to get disappointed.
A small percentage of iPhone 5 brings faulty sleep buttons, declares Apple
Apple itself has made it clear that a major percentage of iPhone 5 devices have been found with defective sleep buttons that could either stop functioning or work at times. In such circumstances, the iPhone 5 users instead of panicking can simply get a replacement. So, the question now is how to go for it?
A replacement program has been launched by Apple in regard to all those defective models manufactured throughout the month of March in 2013. Even if one malfunctioning device stands out of warranty, he/she would have to visit Apple’s website where the serial number of the device has to be inserted. Once done, it will be shown whether the user qualifies for a new one or not.
In case your device qualifies, you will be given two options by Apple:
– You can either send your phone through the mail, or
– Take your phone to an authorized Apple service provider
Now, if your phone acquires the eligibility, it will be shipped to one of the repairing centers where it will take just 4 to 6 days to get repaired. On the other hand, if you feel that you must get a phone, the Cupertino company will provide you a 16GB iPhone 5.
An Apple replacement program to go global by 2nd May
According to one of MacRumors’ writers, Apple will be issuing a refund to all those customers who had already paid for a defective sleep button as replacement. This grand programme will be telecast live today in Canada and the U.S and would thereafter expand to other countries within 2nd May, 2014.
Well, if your iPhone is still fine and you haven’t come across any problem as such, you can stay relaxed. The replacement offer will be extending to 2 years from the original date of your first purchase. In other words, there is still a lot of time for you, say an entire year to resolve the issue and get it fixed without paying a single penny.
With this initiative from Apple, it can be said that how professional yet caring it has been to its precious customers, and still they are maintaining the tradition. Probably, this is a big reason why Apple today is counted in the list of the world’s topmost brands in digital technology.
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